Fire Damage Services
5/25/2018 (Permalink)
Putting You Back In Control
As a leader in fire and water cleanup and restoration, our number one goal is returning damage to its preloss condition, doing all we can to make it “Like it never even happened.” Every SERVPRO® Franchise Professional who steps onto a job site has this goal in mind. It is about total restoration of the damage and about the life of the customer being helped. Like it was never dirty, like it never overflowed, like it never caught fire, like it never spilled, like it never smoldered—whatever the case, with SERVPRO® our goal is to make it “Like it never even happened.”
Fire and Smoke Damage Tips
Do’s:
- Limit movement of people in the structure to prevent soot particles from being embedded into upholstery and carpets
- Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
- Place dry, colorfast towels on rugs, upholstery and carpet traffic areas.
- If electricity is off, empty freezer and refrigerator completely, and prop doors open to help prevent odors.
- Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances. Then protect with a light coating of lubricant.
- Pour RV antifreeze into sinks, toilet bowls, holding tanks and tubs if heat is off during freezing season.
- Gently wash both sides of leaves on indoor plants.
- Change HVAC filter, but leave system off until checked by trained professional.
- Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.
Don'ts:
- Attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional.
- Attempt to shampoo carpet or upholstered furniture without first consulting your local SERVPRO® Franchise Professional.
- Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service person.
- Consume any canned or packaged food or beverages that may have been stored close to fire, heat or water. (They may be contaminated.)
- Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock.
- Send garments to the dry cleaner. Improper cleaning may set smoke odor.